Product(s) can be exchanged from our warehouse within the 7 days from the date of delivery. Please note that the product must be unused, all tags must be intact, packing is in its original condition. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s) if it is defected or wrong product(s) has been delivered. Contact our customer service center by emailing us images of defected/wrong product email@example.com or calling us at 041-2631006 within 3 days of delivery. After our team reviews the product, an online voucher of the same price value will be offered.